Legal guarantee

Official EU notice on the legal guarantee of conformity
LEGAL GUARANTEE Minimum two-year legal guarantee protection for goods sold in the European Union. Consumers can claim their rights under the legal guarantee of conformity, for example if goods: do not match the description; do not function as intended. Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer: free repair or free replacement; in some cases, a price reduction or full reimbursement. Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year. For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees What to do if you receive non-conforming goods: 1 Contact the seller as soon as possible to report the issue; 2 Provide proof of purchase, such as a receipt, invoice, or bank statement. Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.
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Washing

  • Wash in cold water, max 30°C/86°F.
  • Turn your jeans inside out before washing to protect the color.
  • Use a mild detergent - avoid fabric softener and bleach.
  • For a brand-new pair, wash it alone on a gentle cycle the first time.

Drying

  • Air dry only - never put your jeans in the dryer. High heat can shrink the denim and damage the stretch and fit.

How often should I wash my jeans?

  • You don't need to wash your jeans after every wear. Spot clean stains as they happen instead, using a damp cloth or a soft toothbrush with mild soap - test on a hidden area first.
  • Washing too often can cause fading and affect the fit and shape over time.

Ironing

  • Use the lowest heat setting - our stretch denim is sensitive to high heat.
  • Iron on the inside of the garment to protect the color.

For more detailed guides, visit our Jeans Care blog.