FAQ
How do I measure my waist?
Grab a measuring tape and measure your waist at the narrowest point, which is usually around your belly button.
How long are the jeans?
How long the jeans are always depends on how long your legs are. We include all inseam/length measurements in our size guides, and we offer different inseam options for specific jeans. Feel free to send us an email if you need any help with that.
Do you have longer/shorter inseam options?
Yes, we offer selected products in longer/shorter. You can check out here which ones are available.
I wear this size in other brands, can I use the same for FITJEANS?
Comparing our sizing to other brands is always tricky since every company has a different sizing. We always recommend to measure your waist at the narrowest point and check our size guides out. Need help? Just send us an email, and we’ll find your perfect fit together!
Will my jeans stretch after wearing them for a while?
No, thanks to the qualitative, stretchy fabric the jeans will not stretch our after wearing/washing them. Check out our Denim Care Guide for detailed care instructions.
What’s the return policy if my jeans don’t fit perfectly?
We have a 30-Day hassle-free return policy. All information can be found here.
Shipping
Europe
DHL International Express (1-2 Working Days)
The Netherlands
DHL Parcel (1-2 Working Days)
Canada
DHL International Express (2-3 Working Days)
Additional customs duty & tax will apply on top of the shipping cost.
Australia, Japan, Iceland, Brazil & Rest of World
DHL International Express (2-5 Working Days)
Additional customs duty, tax & handling fees may apply on top of the shipping cost listed below. Due to the regulations in Brazil, we are not able to offer our DHL Express Return solution to our customers in Brazil.
Return Policy
HOW TO RETURN
Please complete this digital return form. You will receive further instructions as soon as your request has been reviewed.
We ship all returns fully insured and trackable with DHL Express. The rate depends on your location.
KLARNA INVOICE PURCHASES
If you have selected Klarna invoice as your payment method, you can log in to Klarna and tell them about your return, and the invoice will be paused until everything is arranged.
RETURNS POLICY
We have a 30-Day hassle-free return policy. All information can be found here
RECLAIM / RECEIVED WRONG PRODUCT
If we have incorrectly packed or sent you a damaged item, please email us at help@fitjeans.com and we will help you.
EXCHANGES
If you want to change the color/size of a product, you have to place a new order for the desired product and return the product you have already received.
ONCE THE ORDER ARRIVES OUR WAREHOUSE
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds occur the same day we process your return. It currently may take up to 7 working days until your return has been processed after it has arrived at the warehouse.
The total amount of the returned products is refunded to the account that paid for the order. The amount will be visible in your bank account 1-5 business days after the refund has been completed.

FITJEANS
Revolutionizing denim since 2018
FITJEANS started with the mission to create the perfect jeans back in 2018. From the moment our first-ever product was launched, we’ve constantly disrupted and upgraded the denim game for women worldwide; developing and manufacturing comfortable jeans for everyone who usually has a hard time finding jeans that fit.
FITJEANS aspire to make you feel confident, comfortable, and beautiful at the same time, and we are very proud of being the global market leader in what we do. We promise that we will not stop to improve our products even more, and to always put a smile on your face whenever you’re wearing your FITJEANS.