HOW DO I MAKE A RETURN?
1. Fill in our digital return form: RETURN FORM
2. Please place your order confirmation sheet inside the parcel, if you still have it.
3. Send your return back to us with your preferred postal service to the address below:
FITJEANS C/O JKV Scandinavia AB
441 15 Alingsås
If you would like to purchase a trackable express return slip from us at cost price from DHL, please email us at firstname.lastname@example.org, and the amount (€15) will be deducted from your return.
KLARNA INVOICE PURCHASES
If you have selected Klarna invoice as your payment method, you can log in to Klarna and tell them about your return, and the invoice will be paused until everything is arranged.
RECLAIM / RECEIVED WRONG PRODUCT:
If we have incorrectly packed or sent you damaged item, please email us at email@example.com and we will help you.
If you want to change the color / size of a product, it is easiest to place a new order on the desired product and return the product you have already received.