RETURNS DURING SALE
During the sale there will be a delay in handling the returns. We appreciate your patience with this - the team works hard to get everything done as soon as they can <3
During the sale there will be a delay in handling the returns. We appreciate your patience with this - the team works hard to get everything done as soon as they can <3
Return label pricing may vary depending on the country of purchase.We encourage you to get in touch with our customer support team for any questions or concerns about sizing to minimise the need for returns or any inquiries regarding our return polic
We understand that sometimes returns are necessary, and we strive to accommodate our customers to the best of our ability. You can return your order with our reliable and traceable DHL Express/Parcel label(depending on your location) This amount will
We unfortunately don't offer exchanges. The easiest and fastest way is to return the item(s) you want to exchange and re-order them again in the correct size. You can register your return in our return portal here. We will refund the return as soon a
If your parcel has reached our warehouse on the tracking, kindly give us a few days to go through your order. Once the warehouse has inspected the parcel, your refund will be processed.
Experiencing difficulties with registering your return?. If you are experiencing this due to address issues try using a different address (Friends/family member/work/school for example). You will still be able to drop off the parcel at your closest D
If you have selected Klarna invoice as your payment method, you can log in to Klarna and tell them about your return, and the invoice will be paused until everything is arranged.